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A question that is often posed to us by potential clients is what differentiates us from our competitors. We have already touched on this in outlining our firm’s philosophy in relation to client service. There is a common misconception that the specialisation that comes with the larger firms makes them more adept at dealing with the affairs of their clients.
However, those who have had experience in dealing with attorneys from both the small firms as well as their colleagues from the larger firms, would readily point out that attorneys from the smaller firms are no less skilled and are frequently more competent. By being equipped to advise on a range of legal issues, without being confined by a particular area of specialisation, attorneys in smaller firms are able to develop a relationship with the client and to have a better understanding of the affairs of the client.
We pride ourselves on personal service. Our clients are not faced with the prospect of having their matter dealt with by a faceless person in a large department. The client’s dealings with one attorney who is responsible for attending to that client's affairs fosters accountability and service delivery. We pride ourselves on our service standards and look forward to being of assistance to you.